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FAQ

Clear answers before you start.

Find practical details about artwork, shirts, pricing, ordering, fulfillment, and support.

Designing

How do I start a shirt design?

Choose a starting point in the Design Studio: describe an idea, upload artwork, or begin from a style direction. You can review the design before choosing a garment.

Can I add exact text to the shirt?

Yes. Add the exact wording in the design flow and review the artwork carefully before approving it for shirt production.

Artwork

What artwork files can I upload?

Upload a clear PNG, JPG, SVG, PDF, or WEBP file up to 10 MB. Transparent PNG or vector artwork is usually easiest to review for printing.

Shirts

How do I choose a shirt?

Choose from the active garments shown in the configurator, then select the available color, size, and quantity for your project.

Pricing

How is pricing calculated?

Pricing depends on the selected garment, quantity, print placement, artwork readiness, and any configured fulfillment costs. Start a design or request a quote for exact pricing.

Is there a minimum order?

Minimums depend on the selected production path and garment. Request a quote if you are unsure whether your project is a one-off or batch order.

Ordering

How long does production take?

Turnaround is confirmed after artwork, garment, quantity, and placement details are reviewed. Share a deadline early for event or team orders.

Do I get a proof before production?

The design and configuration flow is designed for review before ordering. If production details need clarification, they are addressed before the order moves forward.

How do I pay?

When ordering is enabled, checkout uses the configured PayPal flow. The available payment and order options are shown before you place the order.

Fulfillment

Is local pickup available?

Pickup is shown only when enabled in the store settings. If it is available for your order, the pickup details appear during fulfillment selection.

Do you ship orders?

Shipping is shown only when enabled in the store settings. Availability, cost, and destination details are presented during checkout.

Support

How do I contact the shop?

Use the quote form for project details or the contact page for general questions. Include your deadline, quantity, artwork status, and garment preferences when relevant.